“Please can you put Touch ID in your App?”
Neil A short anecdote about Housing Associations and expectations in the digital age. A colleague recently received some feedback on one of our public facing smartphone apps (I’m paraphrasing here a…
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An example service roadmap for Housing Associations.
An example of a service roadmap for a Housing Association. “A roadmap is a plan that shows how a product or service is likely to develop over time.” I’ve been…
A user manual for Neil (2019 Edition)
This is a user manual for working with me. It’s a way of conveying to others how I prefer to work. This is particularly useful when working with people for…
The privilege of ‘no’.
I’m reading a book at the moment about focusing on ‘your one thing’ (review forthcoming in separate post). Your one thing = Your mission statement, your purpose in life, your…
Restorative Technological Practices
Repairing Harm, Maintaining Community & Building Relationships Photo Credit: https://yrpofri.org/rpj-101-a-quick-introductory-course/ First up… what are restorative practices? Restorative Practices have their roots in Restorative Justice, a way of looking at criminal…
Digital Detox & Hustle
I’ve seen a fair bit written about the benefits of either purposefully digitally disconnecting yourself or working every waking hour. It got me thinking about what sort of indicators I…
Your Team Building Day Hints At The Future of Work
…and I don’t mean the future is building towers out of spaghetti. One year, we did a Crystal Maze type event where staff were assembled into random teams and we…
Thoughts from Community Housing Cymru’s Technology Focus Group
Some background… Housing associations are private, non-profit making organisations that provide low-cost “social housing” for people in need of a home Community Housing Cymru is the membership body that represents…
We all need a Technological Sherpa
Here’s a random concept.. We all need Technological Sherpas in our organisations. Experts in understanding the local culture, area and people. Employed to navigate the territory. Not strictly in charge…
How intentional is your work?
I find that filling my working day is all too easy. When I complete one thing there’s always another three things ready to hop into its place. In this context…