Experimenting with Impact Mapping
Neil First of all, credit to Mark Dalgarno who’s serendipitous tweet spawned this experiment. I won’t go into explaining what Impact Mapping is because it would just be duplicating Mark’s excellent…
scratchpad
Snippits from… User Story Mapping by Jeff Patton
I’ve been reading User Story Mapping by Jeff Patton. There were some bits that I wanted to jot down because they felt important to remember, and I thought I’d capture…
Thinking out loud – the minimum viable team (version 1)
I’m writing this post to help develop my own thinking. Whilst there are lots of brilliant examples of user centred service design elsewhere, they’re often based in much larger organisations.…
Abstract to collaborate
One of the most common reasons for not working together is… “But, we do something different!” To some degree this is true. Within the context of social housing, whilst each…