Lunchtime Learning Experiment
Neil How do you share good practice and/or create a space for talking about big ideas? About a month ago, I began toying with the idea of running some sort of…
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Industry Award Ceremonies VS People Powered Networks
I’ve recently read two really excellent posts on the pros and cons of award ceremonies courtesy Paul Taylor and Tom Murtha. That set me thinking about what the intended purpose…
Striking the balance between thinking and doing.
Let me tell you a short tale of two organisations. In most respects, these two organisations are the same size, same sort of friendly culture, same overall purpose. But there’s…
Getting Started With Kanban
Picture the scene. It’s a Friday afternoon and I’m sat at my desk with a permanent frown. My week of planned work has been derailed due to one big urgent…
My Beef With ‘Self-Service’
A quick micro-rant on 90’s IT terminology In my humble opinion, this word needs to be consigned to the same bin as ‘portal’. Both seem to be a regular feature…
Don’t buy that IT system if…
Some warning signs to avoid technological mediocrity. You don’t know who it’s for. You dont know what problem it’s solving. You know what problem it’s supposed to be solving, but…
Turn The Ship Around!
Lessons in leadership from a nuclear submarine. I’ve recently finished reading Turn The Ship Around, David Marquet’s book about turning followers into leaders. I wanted to jot down some thoughts…
Key Principles for Digital Transformation
A couple of weeks ago we began discussing what we were doing about digital transformation. We knew we needed to do something, but nobody knew exactly what it looked like…
System Design From a Distance
A brief example of how an automated system can create a crappy customer experience when built in isolation. I catch a train to work 5 days a week. My local…
“What are we doing about digital?”
…is a good way to start a conversation about digital transformation. Earlier this week, this very question was posed in our office. Digital transformation has been a favoured subject of…