Thoughts from #WAODigital18
Neil This was my second (maybe third?) outing to a Wales Audit Office Digital event. They’re fast becoming one of my favourite things on the calendar for the following reasons… They’re…
Thinking Out Loud: A Hackday for Social Housing
This is an exercise in thinking out loud to try and refine some ideas on the concept of a hackday for social housing. Please feel free to chime in if…
Why Work Out Loud?
In this post I’ll have a go at summarising my approach to working in the open and why I think it’s more beneficial than working behind closed doors. Transparency makes…
SERVICES not projects.
Some thoughts about how to frame transformation. I’ve been thinking recently about why we need to frame the conversation of ‘digital transformation’ through the lens of services, not projects. Services…
Braindump: Season 2 Episode 6
Brace For Impact. Yeesh! Tough week!! First, the norovirus did a number on our household. Then my wife slipped on some ice whilst walking the dog and fractured her wrist.…
Braindump: Season 2 Episode 5
Super Tardy Bumper Edition I’ve been doing… Hello… welcome to Braindump: Super Tardy Bumper Edition. I totally skipped doing a post last week (despite having had it mostly written up)…
Braindump: Season 2 Episode 4
OO-EE-OO I look just like Buddy Holly I’ve been doing… I spoke to Egle about GOV.UK Notify and the potential for using the service for Housing Associations (It’s currently only…
Can Social Housing Tenants be referred to as ‘Customers’?
Does it matter if we refer to social housing tenants as customers? I’ve often felt a bit conflicted about it. This is an attempt to unpack that and better understand…
Braindump: Season 2, Episode 3
“If you’re tired of waiting for the revolution, start it yourself.” What I’ve been doing… Sadly, I didn’t get to make it to #OneTeamGovInWales on Monday due to other commitments.…
Braindump: Season 2 Episode 2
Dog Tired What I’ve been doing… Mostly, imitating a zombie. A mixture of child and dog related sleepless night shenanigans saw me flying on fumes for much of this week.…