#HousingFestival and returning to Earth with a bump.
Happy Friday! Here’s what I’ve been doing, reading and listening to this week.
Things I’ve been doing..
- It’s been a bit of a bitty week, doing lots of small but important pieces of work. As I sit here thinking about it, I’m struggling to remember the specifics of what they were, but they definitely filled my time so I must’ve done something!?
- On Thursday I went to CIH Cymru’s Housing Festival. I won’t delve into too much detail on that front as I’ve written two posts on the subject elsewhere. One talking about my role in innovation, and another summarising some thoughts post event.
- Back to work on Friday and I dove into some audit work — which was quite a return to Earth after spending the previous day talking about innovation, working like a network and throwing off the shackles of the industrial mindset. 😀
I’ve been reading..
- Adventures in Agile. By Suzy Robinson.
https://digitaladactushousing.wordpress.com/2017/07/14/adventures-in-agile/ - Service design start with user needs. By Ben Holliday.
https://medium.com/@BenHolliday/service-design-starts-with-user-needs-3892b259edae - Your reward system determines your culture. By Corporate Rebels.
http://corporate-rebels.com/guest-blog-reward/ - Defining the problem. By Simon Penny.
http://www.bromfordlab.com/labblogcontent/2017/7/13/defining-the-problem - Four basic human needs for engagement. By Tanmay Vora.
http://qaspire.com/2015/09/29/employee-engagement-4-basic-human-needs/ - The API embodies the openness of a company. Hat tip Sharon O’Dea.
https://www.linkedin.com/pulse/api-embodies-openness-company-aden-davies - Speed up your team with a service blueprint. By Paul Moran.
https://blog.practicalservicedesign.com/speed-up-your-team-with-a-service-blueprint-399a011121a - Study and purpose : Systems thinking and public services.
By Dyfrig Williams.
https://goodpracticeexchange.wales/2017/06/08/study-and-purpose-systems-thinking-and-public-services/ - The importance of trust. By Dyfrig Williams.
https://goodpracticeexchange.wales/2015/12/09/bara-brith-camp-why-trust-is-important-to-public-services/ - The Peter Principle — “Employees only stop being promoted once they can no longer perform effectively, and managers rise to the level of their incompetence.”
https://en.m.wikipedia.org/wiki/Peter_principle - Good principles for the connected age. By Esko Reinikainen.
https://bit.ly/CIHfestival - Does involving service users lead to better decisions? A case for co-production? By whatsthepont.
https://whatsthepont.com/2017/07/11/does-involving-service-users-lead-to-better-decisions-a-case-for-co-production/ - Robot Lawyer can now fight a fraudulent purchase, ask for more parental leave and more!
http://uk.businessinsider.com/joshua-browders-parking-ticket-bot-donotpay-is-expanding-to-1000-areas-of-law-2017-7?r=US&IR=T - Working in the open. By Pete Nuckley.
https://medium.com/@petenuckley/working-in-the-open-9c96ce573b45 - Connecting the dots. By Dr Rachel Hughes.
https://rachelgwenllian.wordpress.com/2017/06/02/connecting-the-dots/ - I do whatever I want at work and I haven’t been fired yet. By Noah Lorang.
https://m.signalvnoise.com/i-do-whatever-i-want-at-work-and-i-havent-been-fired-yet-7aae85aa3586 - “I don’t know how to use a computer!” : the stories of our most dangerous public servants. By Leah Lockhart.
https://medium.com/@lml10/i-dont-know-how-to-use-a-computer-the-stories-of-our-most-dangerous-public-servants-9513a91e988b - Why we need to rethink how innovation scales. By RSA.
https://www.thersa.org/discover/publications-and-articles/rsa-blogs/2017/07/why-we-need-to-rethink-how-innovation-scales - Martha Lane-Fox speech in the Lords on national security and in defence of a free Internet.
https://marthalanefoxblog.wordpress.com/2017/07/10/a-new-look-at-national-security/ - Signs your enterprise software is blocking digital transformation. Hat tip Sharon O’Dea.
http://www.cmswire.com/digital-workplace/signs-your-enterprise-software-is-blocking-digital-transformation/ - It ain’t what you do it’s the way that you do it. Via Do Lectures.
https://medium.com/do-contribute/it-aint-what-you-do-it-s-the-way-that-you-do-it-fcf0759fa21d - Chatbots for work — how they could make a big impact inside organisations. By Sharon O’Dea.
https://www.poppulo.com/blog/chatbots-for-employees-in-internal-communication/ - One graph shows how morally outraged tweets stay within their political bubble. Hat tip Paul Taylor.
https://qz.com/1024117/one-visualization-shows-how-morally-outraged-tweets-stay-within-their-political-bubble/
I’ve been listening to…
- Team Human : Training Our Replacements.
http://pca.st/Cwit - Guardian Politics Weekly : MP abuse and the gig economy.
http://pca.st/ectE - BBC Analysis : Is work too easy?
http://pca.st/D6GC - BBC 50 Things that made the modern economy : Unleaded Petrol
http://pca.st/BMTS